FAQ

Q: The most frequently asked question we receive is a request for us to come out and give you, the homeowner, an “estimate”, because your insurance company requested that you receive 3 estimates before moving forward.

Our answer to that request is the following:

“You, as the homeowner, are paying the insurance company a large amount of money to insure your home and for the insurance company to dictate to you what they will pay to restore your home. You do not have to get an estimate just to buy time for the insurance company to finally come out and do the job for which you have paid them a premium to perform. When the insurance company’s estimate of damage is received, it should be reviewed by a Qualified Roofer who is trained in insurance terminology and claim settlements. At that time, the measurements and damage should be reviewed. This is what we will do for you. In addition, we can assure you that the roof being replaced will be of the same quality as your insurance company states it should be. Remember, we are experts in both insurance claims AND roofing. Don’t settle for a company that is only familiar with one area. You need a company with expertise in both!”

Q: My insurance company refused to renew my homeowner’s policy because I filed a claim. Can it do that?

A: It depends on the type and number of claims you have filed. A Company cannot refuse to renew your policy because of weather-related claims. It can decline to renew a policy, however, if you have three or more non-weather related claims in a three-year period. Every State is different and you need to contact your states Insurance commission for the correct answer.

Q: My homeowners policy is coming up for renewal but the company says it will drop me if I don